Enterprise
Omni channel orchestration platform bridges AI Engine into financial services platform and smoothly integrates across Messaging, Smart IVR, VoiceBots and IOT

AI first scalable technology
We are building the next generation of secure and scalable technology for financial services with an AI first approach. Our Enterprise Orchestration middleware platform will enable banks to be ready for the conversational era.

Enterprise Platform Overview

Key enterprise features
ENTERPRISE
Workflow editor
Reduce cost of Customer Servicing with 24x7 AI Powered Customer Support deployed across multiple channels, helping deliver what customers seek. Taking the load off Call Centers, Email Agents and Live Support.


ENTERPRISE
Template editor
Reduce cost of Customer Servicing with 24x7 AI Powered Customer Support deployed across multiple channels, helping deliver what customers seek. Taking the load off Call Centers, Email Agents and Live Support.
Conversational Orchestrator
Our enterprise features enable Financial Institutions take control of their products and services offerings with ease.
OMNI CHANNEL
Engage customers via voice, text, messaging, websites, IOT Devices, IVR, and Virtual Reality.
AI NEUTRAL
Seamlessly connect and switch between cloud (Watson, Luis) and enterprise AI (Triniti) API’s.
CONVERSATIONAL
Orchestrate natural conversational workflows by stitching together channel inputs, AI, and UI.
CONNECT
Integrate seamlessly to multiple enterprise datasources across messaging formats and protocols.
MANAGE
Administer all components like channels, AI, workflows, integrations via the web portal.
ANALYSE
Measure customer interactions, transactions, conversations, performance and accuracy.
ENGAGE
Personalise engagements with customers via predictive conversational offers.
SECURE
Banking grade certified security with compliance to industry standard best practices.
SCALABLE
High performance asynchronous architecture with support for scalability, clustering, and fail over.
DEPLOYMENT
Single Configuration across multiple channels, enables agile deployments.
EXTENDABLE
Support for true Multi Tenancy, ease of development of new services.
MULTILINGUAL
Support for English, Spanish and native Southeast Asian languages of Thai, Malay and Bahasa Indonesia