Delivering cutting edge experience in

Business banking

Manage and build low cost, customer-centric channels with out-of-the-box support for Current Accounts, loans, trade finance, treasury, transfers, payments, service requests, virtual agent and leads generation.

  • Messaging

  • IOT

  • IVR

  • Web/Mobile

Deliver Growth with delightful digital experiences

Assist

  • Identify branches, cash collection points, cheque drop points
  • Quickly get the exchange rates of various currencies
  • Ask for trade service fees, charges and commission
  • Enquire on cut-off time and limits on different payment types
mobile
mobile

Transact

1. Have access to multi-currency accounts of your business

2. Request for account statements, credit, debit, settlement advices

3. Check for the status of a transaction, be it domestic or cross-border fund transfer, payment to counterparty or bankers guarantee

4. Get the list of transactions which are pending for approval and approve or reject

5. Order a cheque book

6. Administer user profiles of your company

Grow

1. Discover and apply a suitable product (Current account, Working Capital, Business loans, Trade Finance Products and more)

2. Recommend a suitable campaign

3. Notify the inadequate balances, due invoices, internal approval

mobile

Transact

Simplify financial transactions with direct utterances including multiple attributes like payee, amount, account and much more. Making financial transactions easy to use across all customer base, specifically the new to bank and the one’s not use to navigating digital taxonomy based interface.

mobile

Grow

Seamlessly Cross/Up Sell within conversational flows, Onboard New Customers, Execute End to End Product Application flows and Generate Leads. Increasing sales conversions with instant support being available via AI Powered Bot in cases where customer needs guidance in the sales funnel.

mobile

Be at the forefront of

Retail Banking

Create dynamic banking experience with out-of-the-box support for Checking account, CASA, Cards, Loans, Deposits, Transfers, Payments, Recharges, Service Requests, Virtual Agent, Rewards and Lead Generation.

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Redefine customer experience

Capital Markets

Build the next generation brokerage with out-of-the-box support for Stock Quotes, Market Information, Portfolio, Orders, Equities, Mutual Funds, Service Requests, Virtual Agent and Origination. This creates new opportunities for Capital Market firms to not only cut costs, but to add value for their customers.

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Accelerate digital transformation

Insurance

Enhance customer experience with out-of-the-box support for Origination, Claims Processing, Policy Management, Premium Payments, Service Requests and Virtual Agent enables you to best harness the AI to improve your overall customer on-boarding to claim management process.

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