Crafting intelligentmicro conversations

Enterprise AI Platform for Financial Services

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Humanise interactionsfor deeper engagement

Enterprise AI Platform for Financial Services

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Out-of-the-Box experiencefor your needs

Enterprise AI Platform for Financial Services

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Empower daily lives throughsocial, voice and IoT

Enterprise AI Platform for Financial Services

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Active.Ai is Cool Vendor in AI for Fintech in Asia/Pacific 2018 by Gartner

Our COOL factors are due to our Conversational Platform capabilities

“Financial services focused ontology”

“Deep understanding across a broad range of use cases in social, apps and web channels”

“On-premises deployment for FSI security”

“Predictive and proactive ability to handle "small talk," financial queries and transactions”

“Ability to handle native Southeast Asian languages of Thai, Malay and Bahasa Indonesia”

Read the Gartner report here

Gartner, Cool Vendors in AI for Fintech in Asia/Pacific, CK Lu et al, 4 May 2018
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose

Speaking the language of the future

We create conversational AI for the digital world

Voice + Web SDK + Mobile

Voice + Web SDK + Mobile

Today’s customers prefer engagement via unstructured micro-conversations for financial services. Active.Ai empowers banks and other financial institutions to intuitively and intelligently engage customers on mobile, chat, or voice-enabled IoT devices using Artificial Intelligence.



We help build the bank of the future with Triniti's enterprise solution services for Out-of-the-Box support for CASA, Cards, Loans, Deposits, Transfers, Payments, Recharges, Service Requests, PFM, Virtual Agent, Rewards, Leads Generation. Retail Banking will never be the same.

We also manage and build low cost, customer centric digital channels with Out-of-the-Box support for Current Accounts, Loans, Trade Finance, Treasury, Transfers, Payments, Service Requests, Virtual Agent, Leads Generation for Corporate and SMB Banking.



To succeed in the next decade’s markets, insurance companies need to rapidly move from pricing based on the likely behavior of categories to pricing based on the actual behavior of individuals.

Our customer experience with Out-of-the-Box support for Origination, Claims Processing, Policy Management, Premium Payments, Service Requests and Virtual Agent enables our partners to best harness the AI to improve from their overall customer on-boarding to claim management process.

Capital Markets

Capital Markets

We believe strongly in differentiating the capital market businesses and create value for our clients. Our AI transformative nature is its ability to learn and leverage AI capabilities to augment human intelligence and improve decision making.

We build the next generation brokerage with Out-of-the-Box Support for Stock Quotes, Market Information, Portfolio, Orders, Equities, Mutual funds, Service Requests, Virtual Agent and Origination. This creates new opportunities for capital markets firms to not only cut costs, but to add value for clients, employees and other stakeholders across the organization.

Omni Connector AI Platform

Our Omni Connector AI Platform combines specialised solutions using AI and NLP to deliver seamless conversational interactions to provide financial services across various distribution channels.

Omni Connector AI Platform Omni Connector AI Platform

Our Products

Our enterprise products make sure end-to-end AI solution a breeze


Morfeus is our Conversational Middleware that acts as an orchestration layer with the capability to consume the Triniti AI engine. It has hooks to front end channels including messaging, voice, social and IOT with advanced integration interface to complex backend APIs of the bank and financial systems.


Triniti is our Conversational AI Engine, tuned specially for banking, insurance, capital market services with built-in Pre-processor, NLP, NLU, Machine Comprehension and NLG. Its key strength is the ability to handle context driven conversations. Strictly corpus approach with support for language pack such as English, Spanish, Thai, Bahasa Malaysia, Bahasa Indonesia with Mandarin, its chinese dialect and Korean in the works based on demand.

From the Blog

Digital Davids vs Financial Goliaths

Digital Davids vs Financial Goliaths

We live in an interesting time of disruptions. Like many industries, the financial services sector is facing its Kodak moment. The incumbents have the experience, the challengers are creating the experience. Here are a few of the many moments that I feel will define the next decade for the incumbents.

Read more -
Renaissance era for Banking

Renaissance era for Banking

Today, we are living in the “Renaissance era of Banking” and this transformation that we see is from disruptive changes across regulations, technology, and the very manner in which banking is consumed as a service. The opportunity to transform banking is now a top agenda for most nations globally as they seek to make banking inclusive and accessible to billions.

Read more -
Chat Banking: The Path to Ubiquitous Mobile Banking

Chat Banking: The Path to Ubiquitous Mobile Banking

Menus, icons, and clicks from the world of GUI have served us well by bringing computing (and so Online Banking) to the masses. In today’s hyper mobile world, the ‘gooey’ model is crumbling under the weight of the increasing number of services and amount of information people want available on their mobile devices.

Read more -

Our Clients & Partners

Axis Bank
NTUC Income
FWD Insurance
HDFC Securities


Follow our Progress

3 days ago
Check out our latest article, Digital Davids vs Financial Goliaths. @ActiveAibot, @banking, @innovations:
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1 week ago
We can confirm what’s ‘hot’ in the AI world but Gartner can probably tell you what’s COOL! is named as a Gartner’s Cool AI Vendor in AI for Fintech in APAC 2018! Full report at
4 weeks ago
Shankar @shnkr8 sharing insight at the ArabNet Digital Summit 2018 on AI in the Fintech Vertical. ActiveAibot photo
1 month ago
"You need domain knowledge to address core problems in a certain vertical." - @ActiveAibot highlighted in recent @techinasia article #AI #ML #ConversationalAI #Fintech ActiveAibot photo




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